Terms of Service

Chapter 1 General rules

Article 1 General provisions
T.O. Co., Ltd. (hereinafter referred to as the ``Company'') provides services to users of this site (hereinafter referred to as ``the Company'') through aimoha (hereinafter referred to as the ``Site''), which the Company operates on the Internet. These Terms and Conditions are set forth as the terms of use (hereinafter referred to as the ``Terms'') for the services (hereinafter referred to as the ``Services'') provided to users (hereinafter referred to as ``Users'').

Article 2 Scope and revision of these Terms
1. These Terms apply to all users of this site and this service, regardless of whether they are members or not. By using this site and this service, you are deemed to have agreed to these terms.
2. These terms and conditions may be revised by adding new provisions or changing them without the user's prior consent by notifying the user in a manner that the company deems appropriate, such as posting on this site. will do.
3. If these Terms are revised, users shall comply with the revised Terms.

Article 3 Use of this site and this service
1. Users may use this site and this service in accordance with these Terms and the indications based on the Specified Commercial Transactions Law posted on this site (hereinafter referred to as "these Terms, etc."). can.
2. If the User causes inconvenience or damage to the Company or other users, etc., or a dispute arises, due to a violation of these Terms, etc., or through the use of the Site and the Service. In such case, the user shall resolve such problems and disputes at his/her own expense and responsibility.

Article 4 Copyright, trademark rights and other intellectual property rights
1. The copyright of the contents such as designs, images, programs, etc. (hereinafter referred to as "content") provided through this site and this service, the trademark rights of the products posted, and other intellectual property rights are reserved. All information belongs to legitimate rights holders such as our company or other copyright holders (hereinafter collectively referred to as "intellectual property rights holders"), and users may not infringe on these rights.
2. Regardless of the purpose, you may not use (reproduce, repurpose, etc.) all or part of the contents of this site and this service without the permission of the intellectual property rights holder.

Article 5 Prohibited matters
Users shall not engage in any of the acts listed below when using this site and this service. Please note that if any of the following acts are observed, our company may refuse the user's use of this service and this site.

1. Acts that infringe on the property rights, privacy or other rights of the Company or a third party, or acts that are likely to do so.
2. Acts of providing the Company or a third party with information that is contrary to the facts or information that is or may be contrary to public order and morals.
3. Acts that slander, slander, or damage the reputation of the Company or a third party, or acts that are likely to do so.
4. Criminal acts, acts that violate public order and morals, and other acts that violate laws or regulations, or acts that are likely to do so.
5. Acts of using any information obtained through this site and this service for commercial purposes, or acts that may be likely to do so.
6. Acts of fraudulently using credit cards.
7. Acts of purchasing products from this site and this service for resale, resale, or other commercial purposes.
8. Acts of ordering without the intention of purchasing, acts of placing orders that objectively appear to have no intention of ordering, acts of returning or exchanging purchased items without reasonable grounds, and acts of refusing to receive items.
9. Any other acts that our company deems inappropriate.

Article 6 Protection of personal information
1. The Company will appropriately handle the personal information of users (hereinafter referred to as "Personal Information") based on the privacy policy separately established by the Company and will take necessary protective measures.
2. The Company may perform operations related to the provision of this service such as product shipping, personal authentication, notifications of the Company's products and services to the e-mail address registered by the user, and other purposes other than those listed below. We will not use your personal information.

1. User management, customer support
2. Planning campaigns, etc.
3. Marketing activities after processing to make individuals unidentifiable
4. Provision of other content related to this site and this service
3. Our company will jointly use personal information.

1. Items of personal information to be jointly used
Information obtained by our company, such as name, gender, date of birth, address, telephone number, e-mail address, product purchase history, etc.
2. Scope of joint users
Our group companies
Developers, department stores, and other commercial facilities where we open stores
3. Purpose of joint use
The purpose of use shall be as stated in the preceding paragraph.
4. Person responsible for managing personal information
The company responsible for managing personal information is our company.
4. The Company may entrust personal information to a subcontractor selected by the Company in order to achieve the purpose of use set forth in Section 2. In this case, our company will conclude necessary confidentiality agreements with the outsourcing company and conduct appropriate management and supervision.
5. When using this site, your information may be created on your computer's hard disk in a file called a "cookie." Cookies do not infringe on your privacy, but if you refuse the use of cookies with your browser, you may not be able to use all or part of this service.
6. To identify a specific individual and restore the personal information used in the creation of the registered personal information for our advertising distribution by Facebook and CRITEO (hereinafter referred to as "each company") We will create anonymously processed information and provide it to each company by uploading the encrypted information to each company's management screen.

Article 7 Changes, interruptions and suspensions of services
In the operation and management of this site and this service, our company will make changes to this site and this service without prior notice to users and without prior consent of users in any of the following cases. , may be interrupted and stopped. In addition, the Company shall not be responsible for any damages incurred by users due to changes, interruptions, or suspensions of this site and this service.

1. When it is necessary to perform maintenance inspection and stop computer systems such as equipment related to this site and this service (hereinafter referred to as the "system").
2. If the operation of the system becomes difficult due to fire, power outage, natural disaster, or other force majeure.
3. If the operation of the system becomes difficult due to sabotage by a third party or a man-made disaster (war, riot, disturbance, labor dispute, etc.).
4. In other cases where the Company deems it necessary to stop the system due to unavoidable circumstances.

Article 8 Disclaimer regarding products, this site, and this service
1. Images of posted products, this site, and this service (hereinafter referred to as "products, etc.") may differ slightly from the actual products, etc. in color and size due to screen settings, etc. .
2. The Company shall not be responsible for the quality of products, compatibility with other products, other defects, and any damages, losses, or disadvantages caused to users due to these. We do not assume any guarantees or responsibilities other than those stipulated in (returns and exchanges).
3. Our company shall be exempted from liability for any troubles caused by unknown delivery addresses, etc. by contacting the contact information specified by the user or delivering the product to the address specified at the time of product purchase.

Article 9 Other disclaimers
1. The Company shall not be held responsible for any errors or inaccuracies in the registered information, as the Company conducts business operations based on the registered information of the user.
2. The Company shall not be responsible for any damage caused to users due to communication line failures, web page falsification, etc.
3. The Company does not guarantee that e-mails or content sent from the Company's web pages or systems do not contain harmful items such as computer viruses.
4. The use of products, etc. shall be at the user's own discretion and responsibility, and even if the Company provides information or advice to the user, the Company shall not be held responsible for the content thereof. It's not something you owe.

Chapter 2 Purchasing products

Article 10 Purchase of products
1. Users can purchase products from our company using this site and this service.
2. Users shall apply to purchase products in accordance with these Terms and Conditions.
3. Once the application processing described in the preceding paragraph has been completed by the Company and the Company sends an e-mail to the User confirming the details of the order or a page to that effect is displayed, the User A sales contract regarding the product shall be established between the Company and the Company.
4. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of the Service, or if there is a violation of these Terms, etc., the Company may cancel, terminate, or take other appropriate measures regarding the sales contract. We shall be able to take appropriate measures.
5. Applications for purchase must be made by the user himself/herself. It is prohibited for a third party to purchase products on behalf of the user or using the user's name.
6. Products using this service can only be delivered within Japan.

Article 11 Payment method
1. The payment amount for the product is the total of the purchase price including consumption tax and local consumption tax, shipping fee, handling fee related thereto, consumption tax and local consumption tax.

2. In the case of payment by credit card, the terms and conditions of the separate agreement between the user and the credit card company shall be followed. In the event that a dispute arises between the user and the relevant credit card company, etc., it shall be resolved between the parties concerned, and the Company shall not be held responsible in any way.

3. Payment methods and other payment-related matters shall be as stated in the separately specified display pursuant to the Specified Commercial Transactions Law.

Article 12 Return and exchange of products
1. Our company accepts returns of products, including defective and damaged products, on the condition that you contact us using the inquiry form within 7 days of receiving the product. However, cases that fall under the following reasons are excluded.

1. Products whose price has been reduced from the original price due to special prices, limited-time prices, bulk purchase campaigns, etc.
2. Products that have been used or washed.
3. Products where accessories such as tags, replacement buttons, product boxes, etc. are lost or damaged by the customer.
4. Products that have been damaged or soiled by the customer.
5. Products such as earrings cannot be returned or exchanged for hygiene reasons.
6. Products purchased at physical stores.
2. If you receive a defective, damaged, or different product from the one that falls under the preceding paragraph, we will accept an exchange for the same product in addition to a return. However, this is only possible if we have the relevant product in stock.

3. We will bear the shipping costs for returning or exchanging the product if there is a reason for our company to do so, such as the product being damaged when it arrives. However, we will not cover the shipping costs for returning the product due to the customer's convenience, such as the product being different from the image. The cost will be borne by the customer.

4. In addition, regarding returns and exchanges of products, the same shall apply as stated in the display pursuant to the Specified Commercial Transactions Act, which is specified separately.

Article 13 Management of credit card numbers
We are not responsible for any damage caused by your negligence in using your credit card or unauthorized use by a third party.